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Hotjar

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Do you want to see inside your user’s experience? Look at how your users interact with your web page? Ask them why they left the shopping cart sitting there? Or why they clicked 20 times on a button (rage click!) We have partnered with Hotjar to bring you these insights. Make better decisions with your user experience (ux) and website optimization strategy. Be the marketing hero and let us guide you with these tools. Read more to learn what we can do for you.

What is Hotjar?

HotJar allows you to track your users in a secure and private environment and see what needs to be fixed to improve the customer experience.

Why do I need Hotjar?

With HotJar, gain insights to what your users are doing on your site, where they fall off or what they get hung up on. Do they abandon the shopping cart? Do they not see the CTA? See your site through your users’ eyes. You may think your site looks and functions great, but somethings are not working with the user interface (UI), and you have theories about why, but you don’t have solid data to back up your theory and you don’t know what to fix. See heatmaps and watch recordings of users to gain valuable insight into their behaviors.

User recordings
User recordings

Track Behaviors

Do you know what your users are doing on your site? Watch recordings of your users on your website or mobile. Get access to in the moment feedback on your website with a Hotjar integration. 

Rage Clicks!!!

Are you getting rage clicks on your site? Get insights when your customers get frustrated on your site or mobile page and be able to fix those trouble spots to increase conversions.

Improve your NPS Score

Measure users long term loyalty and find out if your improvements are making a difference.

Heatmaps

See where users are getting stuck with a form or not seeing your CTA. Get dashboards and feedback on product performance, track a campaign, or identify issues.

Interviews and Surveys

Reach out to your customers for targeted VOC to make improvements.

Feedback

Gain qualitative feedback on your site. Users can tell you when they get stuck on a section or are confused. This is very valuable insight that allows you to focus your efforts on fixing specific issues and improving your customer’s experience. 305 Spin can setup Hotjar for you and help you understand your users experience and advise on strategies to make improvements.

See patterns in user engagement
Stop guessing where users are clicking

Want more insights?

We have other tools to really dig into your customers experience

Are your users competitive?

Do they need reassurance when making a purchase or do they want social proof that you are a good company?

Gain insights and be able to update your site to match your users preferences.

“Boys & Girls Clubs of West Central Missouri has worked with 305 Spin for nearly a decade and through that time, the service has always been thoughtful, helpful and quickly provided. As a non-profit, staff members wear many hats and do many jobs; having a great working relationship with 305 means not having to worry about a website and if it’s functioning correctly. Needed changes – which can range from adding a simple form or tweaking a webpage to completely overhauling the look and branding of the site – are done promptly and as a team. We appreciate the service 305 has provided and look forward to more years working together to further the Boys & Girls Club mission of helping kids.”

Emily Schmidt Director of Development Boys & Girls Clubs of West Central Missouri

“305 Spin has been an instrumental part of Starline’s online presence for over a decade.  Having a team that we know by name and knows our site functions inside and out is a powerful tool for our business.  With our online business increasing each year, having a website up and running smoothly 24 hours per day is essential.  Knowing our website is being monitored and knowing issues will be addressed immediately when they arise is very comforting in today’s online marketplace.  The 305 Spin team is always available when we have the rare occasional issue, and it is resolved in a quick and efficient manner.  We are lucky to have a partner like 305Spin to do the heavy lifting of website hosting and maintenance for our business.”

Matt Reams Sales Manager Starline Brass

“305 Spin has been a great partner for LineOne. They handle our website development and hosting seamlessly. The custom web portals they have created for us have helped us to streamline our operations. I highly recommend 305 Spin for top-notch digital solutions.”

Brandon Connolly VP Technology LineOne

“Right from our initial consultation, 305Spin’s team took time to understand the needs and goals of various projects and offered insight on ways to best address them. Their willingness to work with me and their skill in translating my ideas into functional, successful, and easily maintainable websites are matched only by their willingness to guide me as I had questions or issues arise. The support continues even after the websites were launched, ensuring our websites remain current and operating seamlessly. Their combination of technical expertise, creativity, and commitment to client satisfaction make them a valuable partner. I cannot recommend 305 Spin highly enough.”

Lee Hughes Executive Director Memphis Rotary East

“305 Spin has been instrumental in boosting our online visibility and engagement through their SEM and SEO services. Their tailored strategies significantly improved our search rankings and drove meaningful traffic to our sites. The team’s professionalism and dedication to our brand’s success were outstanding. We greatly appreciate their expertise and support over the years!”

William Curry Chief Strategy Officer Telrite Holdings, Inc.

“305 Spin has been an absolutely stellar partner with us from day one. Having John and Kevin as trusted advisors when it comes to all things technology has allowed us to scale rapidly without having to rely on purely in house talent. We started working with 305 on a small marketing project, but at this point, have now built my industry’s finest lead and dealer management portal, as you can imagine, I could not be happier with their partnership and service.”

Chris Noe President Renaissance Patio

“John Moore and the team at 305 Spin have been our webmasters since the late 1990s, and it’s been a great relationship. They helped design and upgrade our site, and created a site where we can do the vast majority of administration without their help. They’ve kept us abreast of technological changes, been very responsive when we’ve needed their help, and given us good advice about the future of online marketing. And their pricing has always been reasonable. We will be happy to work with 305 Spin forever!”

Bruce Iglauer President Alligator Records

“We’ve worked with John and the 305Spin team for the past 15 years, and they’ve always been incredibly responsive, creative, and flexible.  Whether it’s been a complete website overhaul, changes to an existing site, or the addition of ecommerce, they’ve handled it professionally and in a timely manner.  I highly recommend John and his team!”

Chris Maynes Chief Executive Officer The Whole Hog Cafe Restaurants

“Initially, It seemed daunting as our world is very complicated, Lots of inventory with unique VINS and  data, Lots of customer interaction, Incoming leads, Credit apps and Contacts, API feeds and more!  I could go on, There was a moment where I even questioned if it was even possible until I spoke with the guys at 305 Spin. We had an initial consult, These are  super smart, Super intelligent tech guys and we sell vehicles… You couldn’t have two so very different groups of people in one meeting if you tried so going in, I was apprehensive and in in hindsight I shouldn’t have been, The consult was very simple and the guys spoke with us in a language we understood. Within a week or so, We had mockup sent which we loved and our site developed from there.We turned on our new site. The hit we got was instant and hard, Our traffic, Lead counts and credit apps didn’t break records, They smashed them….The new, not seen before functionality was loved by our site visitors and the whole project has been a massive success. Since the launch? We have upgraded functionality across the site, A quick email to the 305 guys and updates are done and implemented in no time. Website complete…..We added our own App that’s on Google Play and iTunes, Same simple and easy process from 305! The 305 Guys? There are no words that could do them justice but I will try,  Incredible to deal with, Gifted, Talented, Innovative  but then they offer us customer support that I haven’t seen in 20 years of dealing with other web builders.If you want a gold standard website that stands out from your competition it starts with your website and to build such a website you will need gold standard, standout builders and the good news is that you have none better anywhere than the guys at 305 Spin. John, Kevin, Doug. THANK YOU. You have changed our business for the better and we are all so very thankful for to you all.”

Mark Bould General Manager Friendly Powersports

“305 Spin built and currently hosts our Convention & Visitors Bureau website. John Moore runs an extremely talented team. They are up to date with all the latest technology and have a passion for building websites. We at the Convention & Visitors Bureau find them professional and easy to work with. When changes and updates are needed, they work fast and competently to get the job done. I wholeheartedly recommend their services!”

Carolyn Crooker Executive Director Sedalia Convention & Visitors Center

“I am thrilled to share our exceptional experience partnering with 305 Spin for over a decade at Affinity Cellular. In the dynamic world of website development, design, hosting, SEO, and SEM, 305 Spin stands out as the undisputed answer.Their commitment to communication, value, accuracy, timeliness, and delivering tangible results is unparalleled. Our partnership with 305 Spin has been instrumental in elevating our online presence and achieving our business goals.”

Jerry Mahoney Affinity Cellular Partner since 2012 Affinity Cellular

“You and the 305 Spin team have done such a great job for us over the years, through updates and special projects and several complete redesigns as our company – and the tech universe – has grown and evolved. At every step you’ve had elegant, practical and cost-effective solutions; I can’t imagine trusting our web design to anyone else.”

Bill Patton President Backbeat Tours

“Initially, 305 Spin took our concept and made it an online reality.  They have guided LineOne on having an effective website that does not look cookie-cutter and developed custom programming where needed.  Anytime we ask them to collaborate with ad agencies, they work well with anyone we bring to the project. I would highly recommend 305 Spin for any web work or custom programming.”

Dean Simon President LineOne

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