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Customer Service

At 305 Spin, this is pretty much what it is all about. We build long term customer relationships. Our interest is to work with clients that are as excited as we are to develop solutions that will meet or exceed your expectations and successfully grow your brand online.

This company was started on three basic principles:
  • On Time
  • On Budget
  • Spot On

And we know it is all about communication and expectations.

So we answer our phone. And respond to our emails as soon as we can. We don’t push aside the little things until later in the week – we get them done now.

305 Spin has been our webmaster since 1998. In 2005, they completely revamped the architecture of our website and worked with us in design and direction on the recent update of our website. We made a very early commitment to Internet marketing, and have had a site for nearly ten years. 305 Spin brought their experience in successful web marketing and taught us a great deal about how a site should be operated, and how to better expose our music on the site. As a result, both our traffic and sales are up significantly. They have been fantastically responsive, often making requested changes to the site the same day we asked for them. 305 Spin was our fourth webmaster. If they keep giving us the kind of service we've gotten so far, we'll stick with them forever.

Bruce Iglauer
President, Alligator Records

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